Frequently Asked Questions
Find answers to common questions about our services, contractors, and renovation projects.
About Our Service
Renovation Bridge provides a personal matchmaker who deeply understands your project vision, budget, and timeline. We give you a competitive edge in contractor selection with our pre-vetted network of professionals. Our ongoing support throughout your project and for 36 months afterward ensures your renovation journey is smooth, stress-free, and successful.
Our process is simple: First, we learn about your project through a detailed consultation. Then, our expert matchmakers select the perfect contractors for your needs. We arrange convenient walkthroughs where contractors assess your space and provide competitive bids. You choose the best fit, and we provide support throughout your project and beyond with our 36-month post-project guarantee.
Our service is 100% free for homeowners. We're paid by the contractors in our network once your project is successfully completed. This success-based model ensures we're motivated to make great matches that lead to successful projects. There are never any hidden fees or costs for homeowners.
We currently operate throughout the greater San Francisco Bay Area, including San Francisco, Oakland, San Jose, and surrounding communities. We're actively expanding to new regions - contact us to see if we've recently added service to your area.
About Contractors
Our rigorous vetting process includes verification of licenses, insurance, and business credentials. We conduct comprehensive background checks, review past work portfolios, and interview previous clients. We only partner with contractors who demonstrate exceptional craftsmanship, professionalism, and reliability. Many of our contractors have been featured on HGTV and received industry recognition.
We match contractors based on multiple factors: your project type and scope, your budget range, your design preferences, contractor specializations and experience, availability, and past performance with similar projects. We analyze these criteria to identify 3-4 contractors who represent the best possible matches for your specific renovation needs.
Your satisfaction is our priority. If you don't connect with any of the initially matched contractors, simply let us know and we'll find additional options. We want you to feel completely confident in your choice, so we'll continue working with you until you find the right match for your project.
While contractors provide their own warranties on workmanship, we offer 36 months of post-project support. If issues arise with your contractor, we'll help facilitate resolution. Our vetting process significantly reduces the risk of problems, but our team remains available to help mediate any concerns that may develop.
About Projects
We support virtually all home renovation projects, including kitchen and bathroom remodels, whole-home renovations, room additions, ADUs (Accessory Dwelling Units), basement conversions, outdoor living spaces, and more. Whether you're planning a small update or a major transformation, our network includes contractors specializing in projects of all sizes and complexities.
Renovation costs are influenced by several factors: square footage, quality of materials, project complexity, structural changes, plumbing or electrical updates, local building codes, and labor costs in your area. Custom elements and high-end finishes will increase your budget. Our matchmaker can help you understand typical costs for projects like yours in your specific Bay Area location.
Most significant renovation projects require permits, especially those involving structural changes, electrical or plumbing work, or changes to your home's footprint. Your Renovation Bridge matchmaker will help clarify permit requirements for your specific project, and your matched contractors will typically handle the permitting process as part of their services.
Contact us at any stage! Whether you're just exploring possibilities, have a concrete vision, or are ready with architectural plans in hand, we can help. Early engagement allows us to guide you through the entire process, helping with budgeting and planning. However, we can step in at any point to connect you with the right contractors for your situation.
Project timelines vary widely depending on scope and complexity. Small bathroom remodels might take 2-3 weeks, while kitchen renovations typically take 4-8 weeks. Whole-home renovations or additions can extend to several months. Your contractor will provide a detailed timeline during the bidding process, accounting for permitting, materials procurement, and construction phases.
Using Renovation Bridge
No, our service is 100% free for homeowners. We're paid by the contractors in our network after your project is successfully matched and completed. You'll never receive an invoice or fee request from us at any stage of the process.
After you submit your details, a personal renovation matchmaker will contact you within 24 hours to learn more about your project. They'll then select and introduce you to 3-4 highly qualified contractors who specialize in your type of renovation. These contractors will be scheduled for on-site walkthroughs based on your availability.
The timeline varies based on project complexity and contractor availability. For smaller projects, the process from initial consultation to project start might take 2-4 weeks. Larger renovations typically require 4-8 weeks of planning before work begins. Your matchmaker will provide a clear timeline during your consultation.
Absolutely! Your matchmaker will provide project portfolios for each recommended contractor, showing past renovations similar to yours. Additionally, our contractors can share references from previous clients and specific details about relevant projects they've completed.
Still have questions?
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